CARE Standards
What is CARE?
CARE is a Financial & Administrative Services (FAS) initiative focused on improving service to FAS stakeholders. CARE takes its form as a customer service vision and a set of principles that guide us in delivering the best customer service we possibly can.
Our Customer Service Vision
We will anticipate and exceed our customers' expectations with C.A.R.E.
Our Customer Service Guiding Principles
The Customer Service Guiding Principles listed below reflect our commitment to provide excellent customer service. They also reflect the Finance & Administrative Services customer service vision, which is to anticipate and exceed customer expectations through CARE:
Collaborative
Work together collectively to achieve common goals and purposes.
Responsive
Efficient
Deliver the quality of goods or services at reasonable costs.
On-going Improvement of Customer Service:Campus Procurement & Business Contracts is committed to providing excellent service to our customers. We strive to continually improve the quality of the services we provide and customer feedback is an important tool in measuring our success. We would appreciate hearing from you regarding your experience with Campus Procurement & Business Contracts. Please take a few moments to complete this Customer Satisfaction Survey.
If you have any questions, please call 476-5761.